Privacy Policy

Effective Date: 1st August 2024

1. Introduction

Welcome to Sustainable-Matters Ltd.  We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website sustainable-matters.co.uk(the "Site").

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and any other information you voluntarily provide to us.

  • Usage Data: Information about how you interact with our Site, such as your IP address, browser type, pages visited, and the time and date of your visits.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our Site.

  • To improve and personalise your experience on our Site.

  • To communicate with you, including responding to your inquiries and providing customer support.

  • To send you newsletters, marketing or promotional materials, and other information that may be of interest to you.

  • To monitor and analyse usage and trends to improve our Site and services.

  • To comply with legal obligations and protect our rights.

4. Sharing Your Information

We will NEVER sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:

  • Service Providers: Third-party companies and individuals that provide services on our behalf, such as hosting, data analysis, and customer service.

  • Legal Requirements: When required to do so by law or in response to valid requests by public authorities.

5. Security of Your Information

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access and receive a copy of your personal data.

  • The right to rectify any inaccurate or incomplete personal data.

  • The right to request the deletion of your personal data.

  • The right to restrict or object to the processing of your personal data.

  • The right to data portability.

To exercise any of these rights, please contact us at serena@sustainable-matters.co.uk.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

We encourage you to review this Privacy Policy periodically for any changes.